• Hours of Operation
  • How do I contact you?
  • Accepted Forms of Payment
  • Order Cancellations
  • Sales tax?




    Q: Hours of Operation
    What are your hours of operation?

    A: Customer Service:

    Monday-Saturday - 9:00 am - 5:00 pm CST
    We are closed on Sundays.

    Placing Orders:

    Orders may be placed by Internet 24 hours a day, 7 days a week.



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    Q: How do I contact you?
    How do I get in contact with you?

    A: Company Contact Info

    PawPrintPalace.com
    27338 Kingport Drive
    Splendora, Texas 77372

    For faster service please email us:
    help@pawprintpalace.com

    Telephone: 888-329-6375


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    Q: Accepted Forms of Payment
    How can I pay?

    A: At this time we accept Visa, Mastercard and Paypal.
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    Q: Order Cancellations
    Can I cancel my order?

    A: If your order has not been processed, then you can cancel your order at no cost or obligation. However, if your order has been processed, we can not cancel your order.
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    Q: Sales tax?
    Why am I being charged sales tax?

    A: Pawprintpalace.com is located in Texas, so all Texas residents will be charged 8.25% tax on all orders.